Join First National as a Bilingual Resolution Specialist to tackle collections effectively in Toronto, ON. This role emphasizes investigation and administration of delinquent accounts in a fast-paced environment.

As a crucial member of the collections team, your main responsibility will be managing arrears while minimizing financial exposure. This full-time position demands strong analytical and communication skills, adhering to company policies to resolve accounts promptly. With a focus on bilingual communication, you'll assist clients in budgeting to avoid future delinquency and handle various collection tasks.

Key Responsibilities:
• Investigate delinquent accounts in your assigned portfolio
• Administer collections and manage portfolio effectively




• Minimize financial losses and protect corporate image
• Assist clients with budgeting to prevent future issues
• Process new payment arrangements and information

Requirements:
• Bilingual in English and French, required
• Robust analytical and problem-solving abilities
• Experience with MS Office and willingness to learn
• Ability to meet tight deadlines under pressure
• Team-oriented yet capable of working independently

Utilize your bilingual skills and analytical thinking to excel as a Resolution Specialist with First National in Toronto.
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📌 Bilingual Collections Resolution Specialist (Quebec City)
🏢 First National Financial
📍 Quebec City