Elevate the guest experience as the Assistant Front Office Manager at Rimrock Banff. Lead the Front Office team in delivering exceptional service in a quick-paced luxury setting.

At Rimrock Banff, you will take charge of daily Front Office operations and ensure the highest service standards. As a leader, your skills in guest relations will maintain a welcoming atmosphere and smooth operational flow. This role combines hands-on leadership and a keen eye for detail to enhance the guest journey from arrival to departure.

Key Responsibilities:
• Oversee Front Desk Agents and Night Auditors
• Maintain a visible lobby presence during peak times
• Manage escalated guest concerns with empathy
• Coach and develop team members for growth
• Drive efficiency in Front Office processes

Requirements:
• Experience in luxury or high-volume hotel settings
• Degree in Hospitality Management or related field
• Strong operational and analytical skills
• Proactive leadership style under pressure
• Familiarity with PMS systems like Opera Cloud

Bring leadership and operational excellence to enhance guest experiences at Rimrock Banff.
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📌 Front Office Leadership at Rimrock Banff (Alberta)
🏢 EMBLEMS
📍 Alberta