11 Sep
|
Canadian-Tire-Corporation,-Ltd.-1
|
Quebec City
11 Sep
Canadian-Tire-Corporation,-Ltd.-1
Quebec City
Start Your Career in Automotive Service! Are you a people person with an interest in cars and automotive service? Looking for an opportunity to build your customer service and automotive knowledge in a fast-paced environment?
We’re hiring Automotive Service Advisors with competitive wages of $19.00–$25.00/hour available , including opportunities for those looking to start or grow their career in the automotive industry.
As a Service Advisor, you’ll be the link between our customers and our technicians. You’ll help customers understand what their vehicle needs, coordinate repairs and services, and make sure they have a positive experience from start to finish.
What You’ll Do Welcome customers and determine their automotive service and repair needs
Respond to customer inquiries both in person and over the phone
Prepare estimates and provide customers with explicit information about recommended services
Schedule appointments and manage daily service bookings
Create, update and manage work orders
Review completed work and recommendations with customers
Communicate directly with technicians to ensure customer needs are understood
Explain warranty and service contract coverage, including applicable provisions and exclusions
Help grow the Service Department by identifying opportunities to recommend appropriate maintenance and services
Operate our computerized work order system and cash register
Maintain a professional, friendly and customer-focused environment
Complete other duties as required
What We’re Looking For You don’t need to know everything about automotive service on day one. We’re looking for someone with the right attitude, willingness to learn and passion for helping customers.
The ideal candidate is:
Interested in the automotive industry
Friendly, approachable and comfortable working with customers
A strong communicator who can explain information clearly
Able to stay organized and professional in a fast-paced environment
A problem solver who enjoys finding solutions
Detail-oriented and comfortable managing multiple tasks
Comfortable with computers and basic keyboarding
Comfortable with basic math
Able to handle challenging customer situations professionally
A team player who enjoys working with technicians and fellow advisors
In possession of a valid driver’s licence
Why Join Us? Competitive wages of $19.00–$25.00/hour
Opportunity to start or grow your career in automotive service
Gain valuable automotive knowledge and customer service experience
Work closely with experienced automotive technicians
Develop skills in estimating, customer service, sales and service coordination
Be part of a team where your work directly contributes to the customer experience
Ready to Get Started? If you’re enthusiastic, customer-focused and interested in the automotive industry, we want to meet you!
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📌 Automotive Service Advisor (Quebec City)
🏢 Canadian-Tire-Corporation,-Ltd.-1
📍 Quebec City