Position OverviewERIS has a vacancy for a Collections Analyst to support the organization’s financial health by ensuring the timely collection of receivables, maintaining accurate customer account records, and proactively resolving payment issues.This role is responsible for analyzing account activity, communicating effectively with customers, and recommending strategies that improve cash flow while minimizing risk.The position helps safeguard revenue, enhance operational efficiency, and uphold company policies in a dynamic business setting. It is a hybrid position based in the Toronto, Ontario area. The annual compensation range for this position is $55,000 - $65,000.ResponsibilitiesEnsure timely collection of outstanding receivables to meet company targets.Contact customers regarding overdue accounts and resolve issues preventing payment.Conduct regular reviews and reconciliations of customer accounts to maintain accuracy.Monitor accounts for non-payment, late payments, and other irregularities.Investigate and resolve payment discrepancies, providing supporting documentation as required.Document all collection efforts by adding notes derived from calls/emails, and escalating material exposure as appropriate to Management.Process credit card payments securely and efficiently.Analyze customer payment patterns to develop strategies that enhance cash flow.Use tracing techniques to locate customers as needed.Provide updates to management on the status of overdue accounts.Recommend accounts for credit hold, third‑party collections,



or bad debt write‑offs.Adhere to all company policies and management directives.Adapt to changes and learn new processes as the business evolves.Perform other related duties as assigned.RequirementsEducation: A degree in accounting, finance, or a related field.Minimum 3 years of collections experience.Strong attention to detail and high level of accuracy.Self‑motivated team player with a positive attitude and strong work ethic.Ability to work under pressure, manage multiple tasks, and meet deadlines.Excellent interpersonal and communication skills (both written and verbal).Effective organizational and time‑management skills.Ability to work independently with minimal supervision.Strong analytical and problem‑solving capabilities.Advanced Excel skills, proficiency in Word and Outlook.What We OfferA culture based on caring, ownership, accountability, and integrity.Agile, collaborative, creative teams striving for excellence.Opportunity for work‑life balance in a rapid‑paced expanding company.Respect, fairness, and clear communication at all levels.A commitment to an inclusive and diverse workplace.Legal StatementsERIS is committed to Diversity and Inclusion and aims to create a healthy, accessible, and rewarding work environment highlighting employees’ unique contributions.We are an equal opportunity employer; we welcome all applications to build a diverse workforce reflecting the diversity of our team and communities.Should you need accommodation at any point in the process, please note it in your cover letter.Artificial intelligence is not used to screen, assess or select applicants.#J-18808-Ljbffr

📌 Collections Analyst (Toronto) - C$55,000 - C$65,000 A Year (Winnipeg)
🏢 ERIS
📍 Winnipeg