Lead hotel operations and ensure exceptional experiences as a Manager on Duty at the Blue Mountain Resort. Your leadership will inspire team engagement and guest satisfaction throughout the year.

Blue Mountain Resort is seeking a Manager on Duty to oversee one of its four locations. You will collaborate closely with the Front Office and Housekeeping teams, driving high-quality service and encouraging a thriving workplace. This full time role includes direct involvement in daily operations, enforcing safety procedures, and fostering a culture centered on guest and employee satisfaction.

Key Responsibilities:
• Establish and manage success measures for team performance
• Promote a strong service culture for positive guest experiences




• Oversee daily hotel operations for seamless service
• Address guest and staff concerns efficiently
• Ensure adherence to safety and emergency procedures

Requirements:
• Hotel management or business degree preferred
• Minimum 2 years in Front Desk or Housekeeping roles
• Excellent communication skills
• Ability to manage dynamic guest relations
• Proficient in computer systems and tools

Lead a dedicated team in providing outstanding guest experiences at Blue Mountain Resort.
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📌 Blue Mountain Resort Manager on Duty (Ontario)
🏢 Alterra Mountain
📍 Ontario