Drive customer satisfaction as a Remote Area After Sales Manager for Volkswagen Group Canada. Support dealers and enhance Parts and Service business through effective coaching and innovative strategies.

Join Volkswagen Group Canada in this pivotal role supporting Atlantic-based dealers. As an Area After Sales Manager, you will leverage your experience in after-sales and leadership to evaluate dealer performances and develop business plans. Your customer-focused approach will help achieve higher satisfaction levels and grow market share for Parts and Service departments.

Key Responsibilities:



• Consult with dealers to meet business plan goals • Guide dealers in marketing and loyalty strategies • Support customer satisfaction and escalated case resolutions • Spot check compliance with VW standards • Promote aftersales initiatives and parts sales participation

Requirements: • Bachelor’s degree in Commerce or Business preferred • 3+ years of after-sales experience • Solid analytical and communication skills • Experience in dealership service and parts operations • Proficiency in Microsoft tools and analytics

Contribute to dealer success and enhance customer experiences at Volkswagen Group Canada. #J-18808-Ljbffr

📌 Remote After Sales Manager at Volkswagen (Winnipeg)
🏢 Volkswagen Group Services
📍 Winnipeg