Introduction: Join our dynamic team as a Server Supervisor in the thriving food & beverage industry. We are seeking a dedicated and experienced professional to lead our server team, ensuring exceptional customer service and seamless operations. This full-time, hourly position offers a competitive salary, flexible scheduling, and opportunities for career growth.
Responsibilities:
- Oversee daily operations of the server team, ensuring high standards of customer service.
- Coordinate and manage the server staff, including scheduling, training, and performance evaluations.
- Handle customer complaints and ensure timely resolution.
- Maintain inventory and order supplies as needed.
- Collaborate with kitchen staff to ensure smooth service flow.
- Ensure compliance with health and safety regulations.
- Manage shifts that may include early mornings, late nights, weekends, and holidays.
- Be available to work overtime during peak hours and special events.
Qualifications:
- Previous experience as a server or in a similar supervisory role in the food & beverage industry.
- Smart Serve certification (or equivalent) to serve alcoholic beverages.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment.
- Full-time, hourly position with versatile scheduling to accommodate early mornings, late nights, weekends, and holidays.
Preferred Qualifications:
- Additional certifications in food safety and handling.
- Experience with POS (Point of Sale) systems.
- Knowledge of local liquor laws and regulations.
Compensation & Benefits
- Competitive hourly wage based on experience.
- Staff meal benefit provided.
- Performance-based bonuses may be provided based on experience, performance, and contribution to the team.
- Opportunities for growth and advancement within the restaurant.
📌 Server Supervisor (Calgary)
🏢 FUSION SUSHI MCKENZIE
📍 Calgary
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