At OSI Maritime Systems, we pride ourselves on delivering world‑class navigation and bridge systems. With decades of experience serving military customers, we remain at the forefront of innovation in the maritime industry. Our collaborative and dynamic environment ensures every team member contributes to advancing marine safety and operational excellence.

The Senior Service

Engineer provides engineering support for the integration and problem diagnosis of OSI’s navigational system products. The incumbent assembles, performs quality testing and diagnostics, installs and configures, services and repairs OSI products and navigational systems for the company’s clients at worldwide locations. Installs/commissions navigation systems products at customer sites inside and outside North America.

Diagnoses and repairs hardware assembly problems; diagnoses and repairs software configuration, network and integration issues.

Assists Systems

Engineering and Software Test departments to design, develop and implement system test environments in support of product development and project requirements. Actively supports the training team in the development and delivery of technical training to customers on system installation, maintenance and problem diagnosis. Provides customer helpdesk email and telephone support through the OSI support team.

Discusses technical issues relating to the setup and configuration of OEM sensors and equipment with the OEM. Provides service engineering support and advice to internal staff in resolving technical problems. Ensures required records are properly completed and maintained in accordance with the service procedures.

As per the defined procedures, performs all required testing for relevant products, producing and maintaining the required documents in company databases. Marks (redlines) proven discrepancies in drawings and documentation and forwards the markups to the relevant department for correction. In conjunction with the Systems Engineering department,



may create and/or edit as‑built drawings and documentation when tasked with design of OSI systems.

Assesses the supplied SW and FW tools with reference to update and inclusion of new tools to enhance OSI service capability. Ensures tools, equipment, material and any documentation required for each job is in good order. Ensures awareness of and compliance to all applicable employment, environmental, health and WCB safety legislation.

Performs additional project‑associated tasks as required and determined by the support manager. Degree in Engineering or related field, or Diploma in Electrical/Electronic Engineering. Minimum of 7 years of engineering experience preferably in the military domain;

experience in the delivery of complex support solutions to government/military customers is an asset. The ideal candidate is a former Royal Canadian Navy Combat Systems Engineering (WENG) technician or a civilian maritime technician with significant experience in the installation, integration, and support of complex sensor systems. Minimum of 5 years of practical work experience in a service engineering environment, preferably in marine electronics;

experience in building and troubleshooting computer issues, radar, and electronic sensors is an asset.

Experience with navigation products is an asset. Extensive knowledge of electronic and Windows operating systems; working knowledge of system networks and software scripting; excellent customer relation, prioritization, organizational, multi‑tasking and communication skills; A working understanding of communication and data transfer standards is essential. Previous experience and willingness to train other internal and customer technicians an asset.

Ability and willingness to travel (must have a valid passport) and continually learn new procedures and techniques; must be eligible to meet and maintain requirements for security clearance as applicable and if required must be able to work additional hours to meet the objectives of the position. Diversity, equity, and inclusion: Enjoy health, dental, RSP, vacation and a healthy work‑life balance workplace.

📌 Service Engineering Training Support (Burnaby)
🏢 OSI Maritime Systems
📍 Burnaby