Join Our Team as a Service Technician

Do you want a career where the challenges are different every day?

Are you a curious, imaginative, mechanically knowledgeable person interested in learning about pumps and already good at exceeding customer expectations?

Every day offers a blend of hands-on problem solving, strategic planning, and rewarding customer interactions.

A prairie-based pump distributor is looking for a Service Technician to join our team and help provide solutions to our customers' challenges.

About the Role:

In this position, you will work as a team with other service technicians and our Service Manager, doing what is needed to solve the customers pump and system challenges.

Key Responsibilities:

- Take initiative to solve problems creatively and drive business growth.
- Provide accurate, reliable and profitable estimates for the repair or replacement of customer equipment and components.
- Assure assembly / performance of all new equipment and related components.
- Order and record all components and shop supplies required for service orders.
- Assure that all work orders are completed, and that labor and components are properly recorded.
- Work closely with the sales department to assure all required components are ordered.
- Assure that all workings of the service department are performed as promised at the highest quality.
- Ensure projects are completed with attention to detail and exceeding customer expectations.
- Assist in improving procedures for the service department.
- Maintain a clean and safe work environment.
- Perform building maintenance as required.
- Maintain up-to-date technical training.
- Travel as needed to support customer and business requirements.
- Other duties as assigned.

Commitments:





- Treat all employees and customers fairly, courteously, and with dignity.
- Maintain a high degree of integrity, loyalty, and honesty.
- Maintain positive relationships with customers, other employees, and management.
- Demonstrate an interest in expanding the service business.

Job Requirements:

- Must maintain a valid driver’s license.
- Must be available to travel on short notice.
- Must maintain personal safety protection equipment.

What We’re Looking For:

- Pump repair experience: Preferred.
- Mechanical expertise: 3+ years preferred.
- Proficiency with computers, including Office 365 and ERP systems.
- Strong customer service and communication skills (fluent in English, written and spoken).
- Detail-oriented with excellent time management and multitasking capabilities.
- Intrinsically motivated with a solid work ethic and openness to change.
- Willingness to take initiative, learn, and grow professionally.
- Basic business understanding and a creative problem-solver mindset.
- Experience in machining or welding is an asset.
- Valid driver’s license required.
- A team player with a positive mindset.

Why Join Us?

- Opportunity to grow both professionally and personally.
- Work-life balance in a supportive team environment.
- Be part of a company that values honesty, initiative, and continuous improvement.
- Competitive compensation and benefits package.
- The chance to work with a cooperative and creative team.

Application Requirements: Please send your resume to [email protected] Job Type: Full-time

Pay: $45,000.00-$65,000.00 per year

Benefits

- Company events
- Dental care
- Extended health care
- On-site parking
- RRSP match
- Tuition reimbursement

Licence/Certification:
- Driver's License (required)

Work Location: In person

📌 Service Technician (Winnipeg)
🏢 Mid Continental Pump Supply
📍 Winnipeg