Shape the future of blockchain compliance as a Senior Deployment Strategist at TRM Labs, focused on North America's private sector. Drive strategic account success and leverage AI to generate impactful results.
In this pivotal role, you will manage key commercial accounts within TRM Labs' Deployment Strategy team. With over five years in crypto or fintech, you’ll utilize AI tools to enhance client interactions, create tailored success plans, and ensure client retention and growth. Your expertise in financial crime and AML will enable you to guide clients effectively as their trusted advisor.
Key Responsibilities:
• Manage success of strategic North America private sector accounts
• Use AI to create 30/60/90-day success plans
• Identify churn risk and expansion opportunities
• Develop AI-driven templates for team efficiency
• Synthesize customer feedback into actionable insights
Requirements:
• 5+ years in crypto businesses or fintechs
• Hands-on experience with financial crime and AML
• Proven track record of retaining and expanding accounts
• Fluency in AI tools like Claude for research
• Solid communication skills for diverse audiences
Elevate TRM's impact in the private sector by ensuring strategic account success and innovative AI integration.
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