Job Description - Operations and Staff Readiness Manager (55997)
Operations and Staff Readiness Manager
Job Number
55997

1 temporary, full-time position up to 18 months in duration

The Transition Management Office will successfully transition the operation and maintenance of the Valley Line from the private operator TransEd to the City of Edmonton. This is a highly complex project with tight timelines that supports City Council direction provided earlier this year. The Transition Management Office team is also responsible for coordination of all integration, testing, and commissioning support for all Valley Line West infrastructure that is being transitioned to the City of Edmonton. This is complex integration work with tight deadlines that require coordination with multiple technical subject matter experts across the entire City.

Reporting to the Director of the Transition Management Office, the Operations and Staff Readiness Manager oversees a team that includes Transit Inspectors and an instructor, with staffing levels subject to change based on project demands. This role entails managing consultants, ensuring regulatory compliance by coordinating with diverse subject matter experts across Edmonton Transit Service. The manager is also responsible for developing a comprehensive understanding of the Valley Line Schedule to identify operational benchmarks. Additionally, the manager is responsible for understanding the TransEd train management software and work permitting processes, which includes setting up necessary service agreements and ensuring robust training and standard operating procedures. This position evaluates and aligns operational standard operating procedures, training programs, job hazard analyses, and organizational structures with City of Edmonton standards to ensure operational readiness.

What will you do?

Lead a multi-disciplinary team and external consultants to oversee operations, staffing,



and transition management activities for the Valley Line West project

Coordinate with subject matter experts to ensure full regulatory compliance for the Valley Line

Develop a thorough understanding of the Valley Line Schedule and train management software while establishing service agreements, training programs, and standard operating procedures to meet City of Edmonton’s benchmarks.

Review and update operational workflows, job hazard analyses, and organizational structures to ensure seamless integration, testing, and commissioning of all infrastructure

Anticipate business opportunities, influence policies, planning and initiatives, and foster a culture of accountability through performance measurement

Build new and innovative collaborative partnerships with external agencies, levels of government, community organizations, and internal departments and branches

Qualifications

Knowledge or training and/or education in Engineering, Project Management, Business Administration, or other related disciplines

LRT Operations experience including train operations, train control systems, train control centers, and work permitting processes.

Experience in a senior leadership role within a large, complex organization

Experience leading multi-disciplinary teams

Combinations of education and experience will be considered

Assets:

Membership with the Project Management Institute (PMI) and Project Management Professional (PMP) or a related designation(s)

Additional training in financial management,



public administration, government relations, project management, and/or change management

Skills required for success:

Proven ability to build a respectful workplace culture through a values-based influencer approach and work collaboratively

Understanding of complex municipal subject matter and a proven ability to build influential relationships with internal and external partners

Robust political acumen, strategic planning, issue resolution and decision-making skills

Proven ability to present complex ideas to diverse audiences, build positive relationships and establish clear expectations

Service excellence, embracing diversity and promoting inclusiveness

Alignment to our Cultural Commitments and Leadership Competencies ( https://bit.ly/4brRrXm )

Embracing a culture of equity, diversity, reconciliation and inclusion

Conditions of Employment and Work Setting:

1 temporary, full-time position up to 18 months in duration

Hours of Work: 36.9 hours per week, Monday - Friday. This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite

Salary: (Annually) $123,938.39 - $154,920.88

Hire is dependent on a Criminal Information Check satisfactory to the City of Edmonton. There may be a cost associated with this requirement

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected] . Learn more about our benefits https://bit.ly/COEbenefits . Talent sourced through this process may be considered for similar opportunities within the City of Edmonton.

This requisition is open to internal candidates only.

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📌 Operations and Staff Readiness Manager (Alberta)
🏢 City of Edmonton
📍 Alberta