Seeking a Water Treatment Equipment Support Specialist to enhance client experiences. Provide vital technical support and effectively manage customer resolution processes both remotely and in office.

This role is essential in delivering high-quality post-commissioning support and will involve collaboration with engineering teams to address customer needs swiftly. Strong customer relationship skills and technical expertise in troubleshooting are critical to success in this position.

Key Responsibilities:
• Resolve customer complaints throughout project lifecycle
• Drive communication for product improvement initiatives
• Ensure technical cases are documented and closed
• Organize training sessions for internal and external clients




• Lead feedback efforts for sustained project delivery

Requirements:
• 5 years of experience in a related water treatment field
• Proven skills in client relationship management
• Knowledge of mechanical and electrical systems in treatment plants
• Competence in understanding PLC controls
• Ability to read and interpret PFDs and P&IDs;

Bring your troubleshooting skills to the forefront and help us maintain excellence in water treatment customer service and technical support.
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📌 Water Treatment Equipment Support Specialist for Client Relations (Ontario)
🏢 Veolia
📍 Ontario