Salesforce Solutions Expert
Durham, NC, US

NCDHHS ITD is seeking an experienced Salesforce Solution Expert/Architect for leading DCDEE's prestigious project Early Education Integration System at in‑house to design and deliver secure, scalable, and user‑focused Salesforce and integration solutions that align with the organization’s digital strategy. This role will bridge strategic business needs with robust and secure solution architecture, collaborating with stakeholders, developers, and technical leads to deliver cutting‑edge and sustainable enterprise solutions. It will shape the future of our Salesforce ecosystem, leading architectural designs and defining complex integrations between systems. The role also requires a hands‑on technical expert with cross‑functional leadership and a passion for continuous innovation.

Responsibilities

Architect end‑to‑end solutions and guide technical strategies and execution.

Collaborate with Subject Matter Experts, technical leads, and business stakeholders to transform business scope into accurate and cost‑effective technical architecture.

Design and lead implementation of complex API‑based integration solutions, connecting Salesforce applications with sophisticated external systems.

Ensure every solution aligns with data security and performance standards.

Design appropriate backup and restore strategies.

Identify and mitigate technical risks across the architecture.

Describe best practices and justify when to use standard Salesforce functionality versus customizations.

Create high‑quality technical documentation, data modeling, and solution diagrams.

Lead code reviews, design sessions/workshops, and release planning sessions.

Collaborate with the Agile team in backlog refinement, user story decomposition, and acceptance criteria refinement.

Assist in Salesforce environment set up and CI/CD pipeline process using appropriate release management tools.





Collaborate effectively with cross‑functional teams to ensure smooth project integration and delivery.

Skill Matrix

Salesforce Technical Architect/Application Architect certification Required

Salesforce Integration Architect certification Required

Salesforce Platform Developer II Certification Required

Salesforce Certified Platform App Builder Certification Required

Copado certification Required

MuleSoft I and II certifications Required

Experience with requirements analysis and business process design – 7 Years Required

Experience in architecting and developing complex solutions in Salesforce platform – 7 Years Required

Extensive experience in Apex, LWC, Aura, Flows, SOSL, SOQL, Salesforce Admin, and advanced architectural patterns, unit testing, and best test practices – 7 Years Required

Strong understanding and experience with all configuration aspects of Salesforce including development – 7 Years Required

Experience guiding development team on appropriate use of platform technology – 7 Years Required

Experience with object‑oriented design patterns and languages such as Apex, Java, JavaScript, C#, and Ruby – 7 Years Required

Experience in data migration strategies and common extract, transform, load (ETL) tools – 7 Years Required

Experience in general mobile solutions and architecture and understanding of on‑platform mobile solutions and considerations – 7 Years Required

Experience using Shield and Lightning – 7 Years Required

Experience with Salesforce DevOps and CI/CD pipelines – 5 Years Required

Experience in accessibility laws and WCAG 2.1 compliance – 5 Years Required

Experience with GITHUB/BitBucket version control solutions – 5 Years Required

Experience with Agile Methodologies – 5 Years Required

Benefits

Long‑Term Stability: Join us on a multi‑year opportunity with room to grow.

Comprehensive Health Coverage: Access quality healthcare advantages to keep you and your family well.

Future Planning: Enroll in our 401(k) program and invest in your financial security.

GC Assistance: We support immediate Green Card processing if required.

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📌 Salesforce Solutions Expert (Ontario)
🏢 Intellibee
📍 Ontario