Shape the future of Managed Services as a Client Account Manager with MNP. Focus on building strategic client relationships and ensuring service satisfaction to propel client growth.

MNP is seeking a Client Account Manager with over five years of experience in Account Management or Customer Success. This pivotal role emphasizes understanding client goals, overseeing service delivery, and fostering long-term relationships. Collaborate with diverse teams to elevate client experiences and proactively address service improvements.

Key Responsibilities:
• Serve as primary contact for assigned clients
• Conduct regular business reviews to assess performance
• Monitor service delivery performance and quality metrics




• Develop account plans with growth opportunities
• Provide clients with performance insights through reports

Requirements:
• Over 5 years in Account Management or similar role
• Experience in Managed Services or IT/technology delivery
• Robust communication and presentation skills
• Ability to handle multiple accounts effectively
• Proactive approach to problem-solving and improvement

Drive client success and elevate service standards as a valued Account Manager with MNP.
#J-18808-Ljbffr

📌 Client Account Manager at MNP (Alberta)
🏢 MNP
📍 Alberta