Location: Stouffville, Ontario
Work Area: Greater Toronto Area and Southern Ontario
Position Type: Full-Time, Permanent
Department: Vinyl Pool & Renovation Division
$90,000 – $120,000 per year , based on experience and qualifications.
Extended Health and Dental Benefits
RRSP Matching Program
Paid Vacation
Opportunity for career growth and advancement
Additional compensation opportunities may be available for candidates who contribute to renovation sales and estimating activities
Betz Pools Limited is a leading swimming pool construction, renovation, and service company serving homeowners throughout Southern Ontario. We pride ourselves on delivering exceptional craftsmanship and a premium customer experience. As our renovation division continues to grow, we are seeking an experienced Project Manager to oversee renovation projects while helping homeowners bring their backyard visions to life.
This position combines project management, customer service, construction oversight, estimating, and business development responsibilities. The successful candidate will play a key role in ensuring projects are delivered on time, on budget, and to the highest standards of quality and customer satisfaction.
Position Summary
The Project Manager is responsible for coordinating communication between clients, trades, suppliers, and internal teams throughout the renovation process. This role provides professional project oversight while delivering a "white glove" customer experience from project start to completion.
In addition to managing active renovation projects, the successful candidate will have opportunities to assist with renovation sales, estimating, site consultations, and preparing project proposals for prospective clients.
The ideal candidate will have extensive pool renovation experience, strong organizational skills, excellent communication abilities, and a customer-focused approach to project delivery.
Working Schedule
Monday to Friday
Daily start time of 6:00 AM at the Betz Pools office in Stouffville, Ontario
End times vary depending on project requirements, customer meetings, site visits, and operational needs
Occasional evening and Saturday work may be required during peak construction periods
Regular travel throughout the GTA and Southern Ontario is required
Applicants must possess reliable transportation and be able to report to the Stouffville office each morning
Key Responsibilities




Project Management
Manage all aspects of assigned pool renovation projects from start to completion
Coordinate and communicate with homeowners, subcontractors, suppliers, and internal teams
Monitor project schedules and ensure timely completion of work
Proactively identify and resolve project challenges and production bottlenecks
Conduct regular site visits to monitor quality, progress, and safety
Ensure work is completed according to project scope, specifications, and company standards
Mobilize labour, materials, and subcontractors efficiently
Monitor project costs and assist in maintaining profitability
Provide regular progress updates to management and clients
Prepare and maintain project documentation, records, and reports
Customer Experience
Deliver exceptional customer service throughout all phases of the renovation process
Act as the primary point of contact for clients
Guide clients through material selections and project decisions
Manage expectations through clear, proactive communication
Resolve customer concerns professionally and efficiently
Ensure every project reflects Betz Pools' commitment to quality and customer satisfaction
Conduct site visits and evaluate renovation opportunities
Assist in preparing renovation estimates and project proposals
Identify opportunities for additional renovation services and upgrades
Support the sales process through technical knowledge and consultation
Collaborate with management to develop renovation solutions that meet customer needs and budgets
Build strong client relationships that support future renovation opportunities
Construction Oversight
Read, interpret, and understand construction drawings, specifications, and plans
Ensure compliance with Ontario Health & Safety requirements
Verify that subcontractors and crews are performing work according to scope and schedule
Assist with procurement and ordering of materials
Coordinate material deliveries and project logistics
Assist in resolving site-related challenges and production bottlenecks




Monitor job progress and costs and provide regular reporting to management
Qualifications
Required
Minimum 5 years of experience in swimming pool renovation, pool construction, or pool project management
Strong understanding of swimming pool construction and renovation techniques
Ability to read and interpret construction drawings, specifications, and plans
Excellent organizational, planning, and scheduling skills
Strong customer service and communication abilities
Experience coordinating multiple projects simultaneously
Effective problem-solving and decision-making skills
Knowledge of construction contracts and subcontractor management
Understanding of Ontario Occupational Health & Safety requirements and applicable building codes
Demonstrated ability to manage project costs and maintain profitability
Proficiency with Microsoft Office and standard business software
Preferred Assets
Experience preparing renovation proposals and quotations
Certified Pool Operator (CPO) certification
First Aid & CPR certification
WHMIS certification
Working at Heights certification
Experience with construction management software
Core Competencies
Accountability and adaptability
Planning and organization
Customer-focused communication
Critical thinking and problem solving
Leadership and team collaboration
Negotiation and conflict resolution
Time management and prioritization
Results-oriented mindset
Professionalism and attention to detail
Working Conditions
Frequent travel throughout the GTA and Southern Ontario
Combination of office, customer site, and construction site environments
Work performed both indoors and outdoors
Exposure to active construction sites and associated hazards
Occasional lifting of materials and equipment up to 30 lbs
PPE required when visiting active job sites, including safety boots, hard hat, safety glasses, and high-visibility clothing
Join one of Ontario's most respected swimming pool renovation companies
Work on a wide variety of high-end residential renovation projects
Be part of a collaborative, customer-focused team
Opportunity to combine project management, client relations, estimating, and business development
Competitive salary and perks package
RRSP matching program
Long-term career growth opportunities within a growing organization

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📌 Pool Renovation Project Manager (Ontario)
🏢 BETZ POOLS
📍 Ontario