Elevate your career with CPKC as a Freight Claims Manager, a pivotal role ensuring customer satisfaction and protecting financial interests. Focus on resolving freight claims and enhancing operational excellence.

In this managerial position within CPKC, you will oversee the Freight Claim Center addressing all commodity loss, damage, and delay claims across North America. Your leadership will drive fair outcomes, optimize liability decisions, and reduce risks while fostering robust relationships with key stakeholders. You'll ensure compliance and operational excellence through strategic oversight and team development.

Key Responsibilities:
• Lead the resolution of freight claims across the Canadian and U.S. network
• Manage investigations, assessments, and timely claim closures




• Protect financial interests by minimizing liability exposure
• Negotiate settlements with customers and third parties
• Champion continuous improvement through process optimization

Requirements:
• Bachelor’s degree in Business or related field
• Minimum 5 years experience in freight claims or risk management
• Solid leadership and negotiation skills
• Proficient in data analysis for process enhancement
• Ability to work collaboratively across organizational levels

Maximize your impact at CPKC by strategically managing freight claims and driving operational success.
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📌 Freight Claims Manager at CPKC (Manitoba)
🏢 Canadian Pacific Railway
📍 Manitoba