Elevate your career as a Technical Account Manager within AWS, where you'll leverage your technical expertise to support diverse customers. Drive AWS service adoption and provide strategic guidance for operational excellence.
As a Senior Technical Account Manager at Amazon Web Services, you will represent AWS within client environments, addressing their business needs and technical challenges. You'll engage with organizations ranging from start-ups to Fortune 500 companies, facilitating a team-oriented approach to innovation across technologies such as Compute and Big Data. This role focuses on customer advocacy rather than sales, ensuring that clients receive maximum value from their AWS investments.
Key Responsibilities:
• Drive strategic adoption of AWS services like EC2 and S3
• Advocate for customers’ technical interests in senior discussions
• Craft tailored solutions based on best practices
• Maintain operational health of AWS environments
• Foster relationships to understand client operational needs
Requirements:
• 5+ years in design/implementation/operations of distributed applications
• 5+ years of technical engineering expertise
• Experience in a 24x7 operational support atmosphere
• Technical leadership in customer-facing roles
• Willingness to travel 10% or more
Bring your technical acumen and commitment to customer success to AWS as a Senior Technical Account Manager.
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