Join Circular Materials as an IT Operations and M3 Support Analyst in the Greater Vancouver Area. This hybrid role focuses on Level 1/Level 2 support, device management, and onsite assistance.

This position is ideal for candidates with 4-5 years of IT support experience, specifically in corporate environments. You will manage rugged mobile devices, provide technical support for the M3 Post-Collection Portal, and assist users both remotely and onsite. Strong troubleshooting and documentation skills are essential for effective incident management and customer service.

Key Responsibilities:
• Provide Level 1/Level 2 support for M3 portal issues
• Configure and support rugged Android scanning devices




• Manage devices with Microsoft Intune and MDM
• Support Windows laptops and Microsoft 365 users
• Maintain documentation, SOPs, and knowledge articles

Requirements:
• Bachelor’s degree in IT or related field
• 4-5 years of Level 1/Level 2 IT support experience
• Experience with Microsoft Intune and MDM
• Hands-on experience with Android and rugged devices
• Solid troubleshooting and documentation skills

Enhance your IT career while supporting technology initiatives at Circular Materials.
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📌 IT Operations Analyst at Circular Materials (Ontario)
🏢 Circular Materials
📍 Ontario