CRMR is a family-owned Canadian hospitality company operating a collection of iconic mountain properties across the Canadian Rockies, including Buffalo Mountain Lodge in Banff, Deer Lodge and Post Hotel & Spa in Lake Louise and Emerald Lake Lodge in Yoho National Park. We are dedicated to delivering world-class dining, hospitality and service in some of the most breathtaking landscapes Canada has to offer.
Perks & Benefits: - Subsidized staff accommodation
- Subsidized meals on shift
- Complimentary stays at our sister lodges
- Staff rates at all CRMR properties
- Employee Benefits Program
- Discount on food and beverages at our hotel dining outlets
- Staff events and recognition programs throughout the year
- Opportunities for growth and advancement across our properties
- Access to staff fitness facilities (select properties)
- Annual wage and performance review
Why Work With Us: This isn't your typical 9 to 5. Working at CRMR means waking up to mountain views, building lifelong friendships with teammates from around the world and being part of a close-knit team that genuinely feels like family. We believe the best guest experiences are created by people who love where they work and here, the mountains are your backyard.
Primary Function: Tomaintain the highest standards of cleanliness in guest rooms and public areas,ensuring all guest requests are handled promptly and courteously. TheHousekeeping Supervisor acts as a key liaison between housekeeping staff,management, and guests, fostering excellent communication and teamwork.
Duties & Responsibilities: 1. RoomManagement Collect and manage dailychecklists of rooms to be inspected




Regularly inspect rooms to upholdand enhance quality standards
Utilize Opera PMS for efficientroom status updates and lost & found tracking
Prioritize room inspections:Check-ins and Check-out/Check-ins first, then Stays and Sheet Changes, lastlyCheckouts
Change room status using in-roomphone systems
2. TeamLeadership Provide daily direction, taskprioritization, and motivation to housekeeping team
Train staff on cleaningprocedures, amenities, supplies, and safety protocols
Model exemplary grooming, uniformcompliance, and guest engagement
Assist in conflict resolutionamong team members when necessary
3. OperationalManagement Manage linen inventory, ensuringproper storage and distribution
Track room status and attend tomaintenance requests promptly
Maintain organization ofhousekeeping office and storage areas
Assist Housekeeping Manager andAssistant Housekeeping Manager with daily projects, during peak periods, and inemergency situations
Coordinate with Housemen and FrontDesk
4. GuestService Respond promptly and courteouslyto all guest requests and concerns
Ensure VIP rooms receive specialattention and meet all specific requirements
5. Complianceand Safety Adhere to and enforce all health,safety, and sanitation procedures
Ensure proper handling and storageof cleaning chemicals and equipment




Conduct regular safety checks inguest rooms and staff areas
6. Flexibilityand Cross-Training Be flexible to work AM, PM asrequired
Crosstrain in all housekeepingdepartments (Room Attendant, Houseperson, Woodsmen, Night Cleaner, etc.)
Assist room attendants with makingbeds and cleaning during peak times or staff shortages
Skills & Experience: Minimum 2 yearsof experience in hotel housekeeping
Goodcommunication skills in English; additional languages are an asset
Detail-orientedwith a keen eye for cleanliness and organization
Physical staminato perform tasks such as bending, lifting, and standing for extended periods
Flexibility towork varying shifts, including weekends and holidays
Knowledge ofcleaning chemicals, equipment, and safety protocols
Ability to workunder pressure
Basic computerskills for reporting and communication purposes
Please note that only applicants selected for further consideration will be contacted.
Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team workplace. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.
If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-(phone hidden).
We look forward to receiving your application

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📌 Housekeeping Supervisor (Alberta)
🏢 Canadian Rocky Mountain Resorts
📍 Alberta