Being a part of PRA Group Canada means you are valued! This is a place where your skills and experience contribute to helping build our organization’s success.
PRA Group Canada is an organization whose mission is to offer nonperforming loan solutions to customers in a respectful, ethical way. We go the extra mile to ensure the experience of all original account owners is qualified, flexible, and customer oriented.
Are you a talented individual who is committed to quality work?
Do you thrive in a company culture that is positive, engaging, and supports professional growth in a team environment?
Bring your administrative skills and attention to detail to PRA Group Canada as a Legal and Office Administration Assistant!
Compensation: Salary Range: $40,000 to $45,000 annually
What you will do: Reporting to the Supervisor of Legal Administration, the Legal and Office Administration Assistant supports the daily operations of the Legal Department and provides administrative support to all departments across the organization. Acting as the primary liaison between the Legal Support Department and the Legal Operations team, this role is responsible for reviewing, coordinating, and actioning requests and inquiries daily. They further assist with reception and general office administration functions, ensuring the efficient flow of information, documentation, and departmental processes. Additional duties and special projects may be assigned by management as required.
Your duties will include: Review, triage, and action requests received for the Legal Department through the email system (letters, claims, enforcements, default of payment, settlement, closing of cases, etc.)




Review and update various accounting reports for final review by the manager
Retrieve reports and distribute appropriately for follow-up
Work with external providers to ensure prompt delivery of legal documents to key stakeholders
Assist with the validation, procurement, and organization of supporting documentation required for legal claims
Complete office supply orders as required
Prepare and process incoming and outgoing mail, including applying postage and coordinating deliveries through Canada Post
Process and distribute correspondence, documents, and payments to the appropriate departments
Prepare and coordinate high-volume mail merge campaigns, including generating, printing, assembling, and distributing correspondence to customers and stakeholders
Additional duties and special projects as requested by management
What you will bring: If you pay attention to detail and have excellent organizational skills, we’d like to meet you!
Minimum qualifications include: Grade 12 diploma
At least two (2) years in a similar role
Excellent communication skills, both written and verbal
Advanced computer skills with Microsoft Excel, Word, and Outlook
Advanced customer service skills
Ability to multi-task and meet deadlines
Detail-oriented
Ability to pass criminal background check




Preferred qualifications Previous experience in collections and/or Small Claims Court procedures
Familiarity with court documents and processes
Previous experience working in a law firm or legal department
Experience interacting with legal professionals/defendants
Post-secondary diploma in a Legal Assistant or Office Administration Program
Bilingual in French and English
What sets us apart: PRA Group Canada values its employees and offers innovative programs that promote teamwork, positive morale, and employee recognition. In today’s ever-changing work environment, we pride ourselves on the commitment to work/life balance. At PRA, we know company success is derived from the efforts of all our talented and hardworking employees. We are committed to delivering a total rewards program, including:
Annual bonus program
Full training and ongoing upskill training
Three weeks of vacation
Five paid days of sick and family responsibility leave
Group health and dental program at minimal cost to employees
Pension plan
Employee assistance program
Tuition reimbursement
Recognition programs
Positive work/life balance
Be part of our amazing team! This is a full-time position requiring the successful candidate to work on-site at our London office Monday through Friday with a set schedule of business hours (37.5 hours per week).
We thank all applicants for their interest and will contact those selected to participate in the interview process.
We are compliant with Accessibility for Ontarians with Disabilities Act (AODA) legislation. Accommodation will be provided upon request.

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📌 Legal and Office Administration (Ontario)
🏢 PRA Group (Nasdaq: PRAA)
📍 Ontario