Location: Toronto, ON (Hybrid)Pay : $95,000 onwards + commission with extensive benefitsPosition Overview:Mansha Plan is seeking a dynamic and entrepreneurial Senior Manager, Group Benefits to lead the continued growth and operational excellence of our Group Benefits division. This is a unique opportunity to join a rapidly growing advisory firm in a pivotal leadership role where you will influence business strategy, drive client success, and help shape the future of the benefits practice.The ideal candidate combines deep group benefits expertise with solid relationship management, operational discipline, and a growth-oriented mindset. This role is highly hands‐on and will initially focus on execution, client advisory, and process development, while providing a clear pathway toward broader strategic leadership responsibilities.What Will You Be Doing?Drive execution of growth initiatives across the Group Benefits portfolio.Generate new business opportunities through referrals, client relationships, and marketing channels.Collaborate with leadership on strategic planning, partnerships, administrative hiring, and potential M&A opportunities.Monitor and improve key performance metrics including revenue growth, retention, profitability, and client outcomes.Serve as a trusted advisor on complex group benefits matters, renewals, and plan design strategies.Develop innovative perks solutions that optimize client value while managing costs.Participate in carrier negotiations and market positioning initiatives.Build and maintain executive-level relationships with key client stakeholders.Establish and strengthen relationships with insurance carriers and strategic partners.Negotiate pricing, plan design enhancements, and renewal terms.Evaluate emerging carrier solutions, products,



and industry offerings.Monitor carrier performance and service delivery standards.Maintain strong client relationships and achieve retention targets across the portfolio.Ensure all client profiles and records remain current and compliant.Oversee onboarding, quarterly reporting, renewal communications, and documentation standards.Lead renewal processes, including market reviews, pricing negotiations, and client presentations.Ensure all client activities and interactions are accurately maintained within Zoho CRM (AdvisorIQ).Drive adherence to established sales, service, and documentation standards.Support servicing activities when required and continuously improve workflows and operational efficiency.Lead monthly sales and performance review meetings using KPI dashboards and reporting metrics.Manage team priorities, productivity, and performance reporting.Coach, mentor, and develop benefits team members.Support recruitment and team expansion as the division grows.Establish accountability frameworks, service standards, and performance benchmarks.Must Haves:Must have Active Life & Accident/Sickness Insurance License.5+ years of progressive experience in Group Benefits within a brokerage, insurance carrier, consulting, or advisory environment.Strong technical knowledge of group benefits, renewals, plan design, pricing, and carrier management.Proven experience managing client relationships and delivering exceptional client service.Robust organizational skills with meticulous attention to detail and documentation.Experience using CRM systems and maintaining disciplined client records.Demonstrated ability to operate independently in a fast‐paced, growth‐oriented environment.Robust communication, negotiation, and relationship‐building skills.Leadership experience coaching, mentoring, or managing team members.#J-18808-Ljbffr

📌 Client Relationship Manager - C$95,000 A Year (Toronto)
🏢 Mansha Plan
📍 Toronto