Enhance customer interactions at Staples Japan by becoming a Customer Support Specialist for ServiceOntario. Deliver critical support and streamline essential services in-store.

In this position with Staples Canada, you will play a vital role in providing customers with access to government services. Your primary duties will include assisting customers with various inquiries and transactions, requiring solid problem-solving skills and customer service experience. Enjoy a dynamic retail environment while ensuring compliance with protocols.

Key Responsibilities: • Provide respectful and knowledgeable customer service • Communicate service options, fees,



and eligibility clearly • Handle escalated interactions and involve leadership when needed • Train peers and support new associates effectively • Ensure compliance with privacy and safety protocols

Requirements: • 1-2 years prior customer service experience • Strong communication skills across various platforms • Ability to work in a fast-paced environment • Proficient in software for data access and reporting • Bilingualism in English/French is an asset

Become part of a supportive team that prioritizes customer satisfaction and compliance at Staples. #J-18808-Ljbffr

📌 ServiceOntario Customer Support Specialist (Winnipeg)
🏢 Staples
📍 Winnipeg