Bring us your passion for digital or data analytics, and we’ll put you to work on exciting initiatives that answer the challenge: “How can we do that better?” Working with a dedicated team of energetic, forward-thinking innovators, you’ll stretch your imagination and sharpen your skills on the leading-edge projects that are keeping Sun Life Financial ahead of the curve. You want more than a job; you want a career— a career with a company that encourages learning and personal growth. You want to be “one of the best”.Role SummaryThe Director – Member Journey Owner, Group Retirement Services (GRS) role focuses on building a strategy, and executing on the creation of digital experiences that delight our clients and build long-term wealth relationships while also ensuring we maintain a balance in our experience that attracts employers to wanting to have Sun Life support their Group Retirement Plan. Guided by your deep understanding of the digital wealth landscape, our clients, our competitors, and your close relationships with business and other stakeholders, you will manage priorities carefully, ensuring that we deliver on the experiences that are core to our business and align with the overall strategy and objectives of the Group Retirement business. You will be passionate about building client experiences that can support clients in meeting their wealth goals. You are a leader who constantly strives to innovate by being both client and data obsessed to ensure the best possible experience.ResponsibilitiesWork with the AVP, Member Journey Owner to set an ambitious and clear vision and strategy that can be aligned with senior leaders, while also being articulated to the squads that will deliver the workBe accountable for creating and aligning on digital sales outcomes, along with other key objectives,



that are measured and reported back to your leadership group on an ongoing basisPrioritize work for the squads responsible for delivery to ensure they are focusing on features that are the most critical to meeting OKRs set by leadership and yourselfMaintain key partnerships with marketing, operations, product, and our sales team to support prioritization and alignment on key features and experiencesLeverage surveys, competitive intelligence, and customer data on an ongoing basis to ensure we are continuing to focus on the most important featuresLook for opportunities to collaborate broadly across the organization to ensure scalability of key innovations and solutions (i.E. Financial Planning, Operations, etc.)Manage and provide guidance to a group of Product Owners to support them in delivering on their objectives; remove roadblocksas requiredAssist our Business Development partners in presenting on key solutions that will support employers in administering their retirement plan; some travel within Canada will be requiredOwn the end-to-end journey of a solution to ensure that the holistic impact to our internal and external partners is consideredWork closely with business leaders to establish each product’s business value to support messaging, communication, and customer outreach as necessaryAs this position is posted in several locations, we specify that bilingualism (French, English, both oral and written)



is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwideQualificationsEffective at both presenting and influencing senior leadershipAble to navigate a large and matrixed organization at a senior levelStrong acumen in Agile delivery models and transforming teams to accelerate delivery7+ years of digital product delivery with a focus on wealth, retirement, or investmentsData-driven leader with experience using analytics and AI to drive outcomesStrong communication skills and comfortable speaking with business stakeholdersAbility to collaborate and make decisions effectively with sometimes limited informationExcellent ability to problem solve, and analyze options, to arrive at the best solutionEncouraging an experimental mindset to drive innovationDepth of strategic experience with a focus on business model evolutionBenefitsA market-competitive salary and bonus program, based on market scaleBase pay range for the primary location: 110 000 – 180 000 (salary range)A flexible group insurance program starting on your first day of work to meet your needs and those of your familyTime off that allows you to focus on the moments that matter most; 20 vacation days per yearOur Share Ownership Program gives you the opportunity to invest in Sun Life while benefiting from employer matching contributionsWe are proud to be included in Great Place to Work’s 2026 list of Canada’s Best WorkplacesWe welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected] End Date: 21/06/2026#J-18808-Ljbffr

📌 Director – Member Journey Owner, Group Retirement Services - C$110,000 - C$180,000 A Year (Winnipeg)
🏢 Sun Life Financial
📍 Winnipeg