REALIGN LLC in Toronto, ON is seeking a Full Time L3 Support Pega with solid Pega Platform, Java/Spring Boot, and production support experience to own end-to-end incident resolution. You will collaborate with development, infrastructure, L2 and vendor teams to ensure timely outages are resolved.
You will monitor systems using Splunk and Dynatrace, manage defects in JIRA/JTFM, and maintain robust runbooks and audit-ready documentation in a hybrid work environment.