Embark on a technical journey as a Customer Support Engineer with H2O.ai, located in Toronto, Canada. Engage with cutting-edge MLOps technology while solving customer issues and enhancing cloud-native services.
In this role, you will be part of H2O.ai’s MLOps team, catering to PST time zone clients. Your expertise in software engineering will be crucial as you troubleshoot, analyze bug reports, and contribute to innovative feature designs. You will also write code and ensure robust testing practices, directly impacting our AI applications' efficiency.
Key Responsibilities:
• Identify and troubleshoot customer issues effectively
• Analyze, reproduce, and resolve bug reports
• Design and implement new solution features
• Write and maintain relevant unit test cases
• Develop infrastructure code using Terraform and Helm
Requirements:
• Bachelor’s degree in Computer Science or Engineering
• Minimum 1 year experience in software engineering
• Proficiency in Kubernetes and Docker
• Knowledge of Python, GoLang, or Java
• Understanding of AWS, Azure, or GCP
Elevate your skills in a energetic team environment at H2O.ai while solving real-world challenges in AI.
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📌 Customer Support Engineer forO.ai (Toronto)
🏢 Jobcubby
📍 Toronto