Join Manitoba Blue Cross as a Member Services Representative in Winnipeg, MB, and engage with clients directly to provide exceptional service. This role involves handling inquiries, processing claims, and offering support in a friendly environment.

As a dedicated Member Services Representative, you will interact with customers both in person and on the phone, addressing inquiries related to claims and coverage. You will need strong knowledge of company products and commitment to accurate data management. Your role is crucial for maintaining high customer satisfaction and service standards.

Key Responsibilities:
• Respond to diverse customer inquiries regarding claims and benefits
• Adjudicate and process various health claims accurately




• Provide coverage confirmations and explain benefits to members
• Manage pended claims and communication with health providers
• Assist clients with online portal navigation and registration

Requirements:
• Post-secondary education in Business or related field
• Several years of customer service experience
• Robust communication and problem-solving skills
• Detail-oriented with excellent organizational skills
• Familiarity with healthcare benefits terminology preferred

Bring your customer service expertise to Manitoba Blue Cross and help enhance member experience in Winnipeg.
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📌 Member Services Representative at Manitoba Blue Cross
🏢 Manitoba Blue Cross
📍 Manitoba