Overview
Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

Your Role: Mental Health Counsellor
Dialogue is looking for a Mental Health Counsellor to take part in our mission to help people improve their wellbeing. Reporting to the Manager, Mental Health Therapists and Psychotherapists, your role will be to empower our patients to talk openly about their mental health and create an environment free of judgment.

Our Mental Health Counsellors are licensed and trained mental health counselling professionals. They hold a Master’s degree in a field relating to mental health, and belong to a professional order and/or college. Mental Health Counsellors will work with clients using Solution-Focused Brief Therapy (SFBT): a goal-oriented approach that engages the client’s strengths and knowledge of self in finding solutions to their problems.

What You’ll Be Doing

Conducting video consultations with clients presenting mental health-related symptoms

Being responsible for patient safety

Contributing to the continuous improvement of our mental health programs, clinical protocols and standards of practice





Collaborating with Case Managers who assist with administrative tasks such as booking appointments and locating resources

Maintaining patient safety in your member-facing role

Qualifications and Experience

Master’s degree in the field of Mental Health or Human Relations

2+ years of relevant work experience

Must be a member of a professional order

Comfortable with psychosocial assessments and mental health disorders

Experience with or an affinity for short-term therapy

Availability to work a minimum 8 hours per week (up to 32 hours), on days, evenings, and weekends

The desire to work in an innovative and quick-paced environment

Experience with solution-focused brief therapy (an asset)

Note: as we serve customers across Canada, bilingualism is an asset for this position. You may be required to communicate in French and English.

Benefits

Access to the Dialogue app and virtual mental health support for you and your family

Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement

4 weeks vacation, 9 wellness days, and 1 volunteer day

Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles

Work abroad up to 4 weeks/year

Incentive plans, referral bonuses & RRSP matching

Learning via Coursera, external training budget & mentorship

Optional parental leave top-up

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📌 Mental Health Counsellor (Ontario)
🏢 Dialogue
📍 Ontario