Cyber-Infomax Solutions Inc. in Toronto seeks an experienced qualified to assess current-state ITSM processes and design future-state operating models, governance, and service management best practices.
You will design and implement integrations using ServiceNow APIs with DPRM, CMDB, SPM, DevOps tools, and CI/CD pipelines, ensuring robust enterprise architectures. In addition, you will establish enterprise release governance, coordinate release calendars, assess risks, and support a hybrid