Do you enjoy building a rapport with customers and better understanding their needs?
Are you sales-oriented?
If you’ve answered yes to these questions, then come join our team at Best Plumbing & Lighting!
The Counter Sales Representative is an integral function in the branch’s ability to provide excellent customer service to all of Best’s clients. The position operates in a fast-paced, dynamic, rewarding environment and will assume responsibility for all counter sales and product returns while providing expertise as a member of the customer service team. This position will include Saturdays and have a day off in lieu of the Saturday throughout the week.
DUTIES AND RESPONSIBILITIES
Offering exceptional customer service at our counter and over the phone
Responding to inquiries and processing incoming calls and orders
Entering orders into the system
Sourcing materials for customers when currently not in stock
Providing product information, pricing quotations, and follow-up on quotes
Offering technical expertise on products to purchasers
Developing and maintaining positive customer relationships
Counter Sales and handling returns as required
Picking Priority orders
Closing orders and stocking bins
Keeping counter and sales area clean
Merchandising and showcasing product
Other duties as required
SKILLS AND COMPETENCIES
Exceptional customer service
Ability to assess customer needs, resolve issues quickly, and find solutions that balance customer satisfaction
Ability to develop long-term relationships and generate referrals from your customers
Impeccable organizational skills with high attention to detail
Time management & multitasking skills to serve several customers at the same time
Self-motivated; able to function effectively both independently and as a member of a team
Proven ability to learn quickly and work effectively in a fast-paced work workplace
EXPERIENCE AND EDUCATION
Candidates should possess a strong work ethic and desire to learn and succeed
Post-Secondary courses in Plumbing or Heating are considered an asset
Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors, and the public
Minimum 1 year knowledge of the plumbing and heating industry
WHY WORK FOR US
Company paid benefits
Employee and Family Assistance Program (EFAP)
Profit sharing
RRSP match
Personal Milestone Recognition Program
Safety Shoe Reimbursement
Perkopolis Partnership
GoodLife Fitness Corporate Discount
Employee Referral Bonus Program
Employee discounts on plumbing, electrical and heating products
OUR MISSION
Providing the right solutions at the right time with our expert customer care.
OUR VISION
To be the preferred plumbing and lighting provider by offering superior customer experiences.
FIND OUT MORE
Check us out online:
https://www.bestplumbing.ca/
Like us on Facebook:
https://www.facebook.com/bestplumbingyeg/
Follow us on Instagram:
https://www.instagram.com/bestplumbingyeg/
Final candidates will be required to undergo an assessment and security screening , including a criminal record check. Employment is subject to screening completion that is satisfactory to Best Plumbing & Lighting.
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📌 Counter Sales (Alberta)
🏢 Best Plumbing
📍 Alberta
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