About Us Good

Morning.com is a Canadian pioneer in the creation and growth of award-winning direct-to-consumer brands.

Over the last decade, we have delivered hundreds of thousands of beloved products to customers across North America.

And weve created an exciting, ownership-driven culture perfectly suited to intelligent, results-driven individuals.

If youre hungry to disrupt stale consumer industries with innovative new brands and products of exceptional value that customers love, then Good

Morning.com is the place for you! About the role A customer-obsessed sales professional capable of achieving sales targets while delivering an exceptional, customer experience.

This role is accountable for creating meaningful customer connections, understanding individual sleep needs, and confidently recommending the right solution for a better sleep.

From the moment a customer walks through our doors, the associate delivers a world-class, pressure-free experience that reflects our commitment to better sleep and better mornings.

They play a key role in driving results while upholding Good

Morning.coms values.

The ideal candidate embraces an omnichannel experience, seamlessly supporting customers across retail, online, and digital touchpoints.

They understand how our in store experience complements our eCommerce roots, ensuring every customer journey is consistent, convenient, and aligned with the Good

Morning.com brand promise.

What you''ll do Be the frontline for our customers.

Providing our customers with a solution to meet their sleeping needs Offer value-added solutions,



promote customer loyalty and provide exceptional customer service Acquire and maintain an industry-leading level of knowledge on our products and services Maintain awareness of competitor products and key comparative details Understand our systems and update customer records and internal documents daily Resolve product or service problems by: clarifying customers concerns; determining root causes; selecting and explaining the best solution to solve the problem; following-up to ensure resolution, knows when to ask for help.

Obsesses over our customers experience and delivers the best in class service Identify issues that need to be escalated to higher levels of support Meet or exceed target KPIs as laid out for individuals and team Other duties as reasonably assigned Qualifications A passion for providing exceptional customer service 3 Year of sales and or customer service experience; a proven ability to listen to a customer(s) needs wants and desires, then provide a solution to meet their needs (closes the sales) Understands what it means to sell the whole project Able to correspond in multiple tones to cater for different audiences in various situations Able to work both independently and as part of a team Solid multitasking skills, highly organized, follow-up skills Professional and positive attitude Basic Computer skills Hours of operation: Monday to Friday 9:00am - 8:00pm, Saturday 9:00am - 8pm and Sunday 10:00am - 6:00pm local time (may vary by location) Hourly position: 16-20 hours a week, including weekends and holidays Benefits & Perks Competitive compensation, vacation, profit share, and equity package 100% employer-paid extended benefits - Health, Dental, & Optical Employee Assistance Program 125% RRSP matching Employee product discounts Monthly Transportation Benefit for public transit or parking PI9d98254ff2c2-30511-41533975

📌 Part-Time Retail Sales Associate (Mayfield) (Edmonton)
🏢 GoodMorning.com
📍 Edmonton