Its not a package.

Its a promise.

As Canadas leading integrated freight, package, and logistics provider, weve been helping promises get where they need to be for more than 60 years.

How does the magic happen? The journey starts with you.

The places we go, the elements we brave, the promises we deliver its all possible because of our people.

So, whether youre looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description The Engagement Consultant supports Sales in customer acquisition, retention, and growth by leading customer analysis, requirements assessment, solution design, and crossfunctional implementation to ensure successful onboarding into the Purolator network.

Responsibilities Transportation Provide integrated distribution solutions across Courier, Freight, Parcel, LTL, and Logistics by applying industry best practices and a holistic approach that considers operational, technological, administrative, and business requirements, ensuring alignment with Purolators network and capabilities.

Project Management Gather and document customer requirements, validate operational feasibility, and lead onboarding projects through effective planning, resource coordination, risk management, and operational impact assessment to ensure successful integration into the Purolator network.

Prepare and deliver implementation updates, stakeholder briefings, customer communications, and project status reports throughout the onboarding lifecycle.

External Clients Support Sales during business reviews by analyzing customer operations, interpreting complex profiles to identify requirements, mapping endtoend lifecycles, and identifying opportunities for practical logistics solutions that improve efficiency and reduce costs.

Internal Clients Build and manage relationships with internal stakeholders, navigating negotiation, interpretation, and resolution of complex issues.

Facilitate discussions and drive consensus across groups to evaluate and implement logistics solutions and ensure alignment and accountability.

Reporting & Analysis Produce implementation summaries, project metrics, customer analyses, and executive updates to support decisionmaking, operational readiness, and successful customer integration.

Qualifications Performance Measurements Key performance indicators include successful onboarding, Speed to Revenue, implementation quality, customer satisfaction, and operational readiness.

Qualifications University degree or equivalent experience.

Minimum of 3 years of proven experience in transport or logistics and working with cross-functional teams, operations, and/or project management.

Excellent understanding of business and financial environments, with strong knowledge of marketing and sales principles.

Demonstrated ability to lead multiple concurrent projects in a dynamic, fast-paced environment while effectively managing competing priorities, evolving customer needs, and critical project timelines.

Experience in courier, logistics, transportation, distribution, or supply chain environments is required.

Demonstrated leadership in continuous process improvement and productivity enhancement initiatives.

Bilingual in French and English , both written and spoken.

Strong knowledge of Microsoft Office Suite, Microsoft Project,



databases and spreadsheets, Visio, and TMS/WMS systems.

Experience leveraging AI-enabled tools to support analysis, communication, project management, and process improvement.

Strong analytical and problem-solving skills, with the ability to analyze customer and operational data, identify opportunities and risks, and make sound decisions to support successful implementations.

Ability to work effectively with all levels of the organization within a team setting.

Strong political awareness, negotiation, diplomacy, and organizational influence skills, with a solid customer service orientation and the ability to navigate complex stakeholder environments and drive alignment across diverse groups.

Valid driver''s license required.

Description du poste Consultant en Engagement Le Consultant en Engagement soutient lquipe des Ventes dans lacquisition, la rtention et la croissance des clients en dirigeant lanalyse des besoins, lvaluation des exigences, la conception de solutions et la mise en uvre interfonctionnelle afin dassurer une intgration russie au rseau de Purolator.

Responsabilits Transport Fournir des solutions de distribution intgres pour les services de messagerie, de fret, de colis, de LTL (Less

Than

Truckload) et de logistique en appliquant les meilleures pratiques de lindustrie et une approche holistique tenant compte des exigences oprationnelles, technologiques, administratives et commerciales, tout en assurant lalignement avec le rseau et les capacits de Purolator.

Gestion de projets Recueillir et documenter les exigences des clients, valider la faisabilit oprationnelle et diriger les projets dintgration grce une planification efficace, une coordination des ressources, une gestion des risques et une valuation des impacts oprationnels afin dassurer une intgration russie au rseau de Purolator.

Prparer et prsenter les mises jour dimplantation, les communications aux parties prenantes, les communications clients et les rapports davancement tout au long du cycle dintgration.

Clients externes Soutenir les Ventes lors des revues daffaires en analysant les oprations des clients, en interprtant des profils complexes pour identifier les exigences, en cartographiant les cycles de vie de bout en bout et en identifiant des opportunits de solutions logistiques pratiques amliorant lefficacit et rduisant les cots.

Clients internes tablir et grer des relations avec les parties prenantes internes, en naviguant la ngociation, linterprtation et la rsolution de questions complexes.

Faciliter les discussions et favoriser le consensus entre les groupes pour valuer et mettre en uvre des solutions logistiques, en assurant lalignement et la responsabilisation.

Rapports et analyses Produire des rsums dimplantation, des indicateurs de projet, des analyses clients et des mises jour excutives pour soutenir la prise de dcision, la prparation oprationnelle et lintgration russie des clients.





Mesures de performance Les indicateurs cls de performance incluent la russite de lintgration, la rapidit de gnration de revenus (Speed to Revenue), la qualit de limplantation, la satisfaction client et la prparation oprationnelle.

Qualifications Diplme universitaire ou exprience quivalente.

Minimum de 3 ans dexprience avre en transport ou logistique et dans le travail avec des quipes interfonctionnelles, des oprations et/ou la gestion de projets.

Excellente comprhension des environnements commerciaux et financiers, avec une solide connaissance des principes de marketing et de vente.

Capacit dmontre diriger plusieurs projets simultans dans un environnement dynamique et rapide, tout en grant efficacement des priorits concurrentes, des besoins clients volutifs et des chanciers critiques.

Exprience dans les environnements de messagerie, logistique, transport, distribution ou chane dapprovisionnement requise.

Leadership dmontr en amlioration continue des processus et en initiatives doptimisation de la productivit.

Bilinguisme franaisanglais, loral comme lcrit.

Solide connaissance de la suite Microsoft Office, Microsoft Project, des bases de donnes et tableurs, Visio, et des systmes TMS/WMS.

Exprience dans lutilisation doutils aliments par lIA pour soutenir lanalyse, la communication, la gestion de projets et lamlioration des processus.

Excellentes comptences analytiques et en rsolution de problmes, avec la capacit danalyser les donnes clients et oprationnelles, didentifier les opportunits et les risques, et de prendre des dcisions claires pour soutenir des implantations russies.

Capacit travailler efficacement tous les niveaux de lorganisation dans un environnement dquipe.

Forte conscience politique, comptences en ngociation, diplomatie et influence organisationnelle, avec une orientation marque vers le service la clientle et la capacit de naviguer dans des environnements complexes de parties prenantes et de favoriser lalignement entre divers groupes.

Permis de conduire valide requis.

Language Requirement: There are no language requirements for this position. POSTING DETAILS Location: 565 - Montral Hub Working Conditions: Office Environment Reports to: Manager Customer Solutions Regional --- Purolator is an equal opportunity employer committed to diversity and inclusion.

We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices.

During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation.

For AI-related inquiries only, contact .

To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success.

We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact.

Learn more about our values at .

📌 Sales Engagement Consultant / Affichage de poste - Consultant en engagement (Montreal)
🏢 Purolator
📍 Montreal