Step into a leadership role at Roots as a Team Lead in Conestoga Mall, Waterloo, where you will enhance both customer experience and team performance. This position requires strong leadership and organizational skills. In this pivotal role, you will influence store operations, ensuring the team exceeds sales goals through dedicated customer service.

You will collaborate closely with store management, assist in training new associates, and contribute innovative ideas to improve store processes. Your effective leadership will nurture a cooperative team environment. Key Responsibilities:

- Uphold a culture focused on exceptional customer service
- Support management with operational activities
- Train and onboard new team members
- Supervise task delegation for team efficiency
- Communicate performance feedback to management Requirements:
- Minimum of 1 year of retail or luxury experience
- Demonstrated capability to lead sales teams
- Familiarity with POS systems and banking
- Strong problem solving and organizational skills
- Availability for wide-ranging weekly schedules Lead the way in creating a welcoming experience at Roots while driving team success.

📌 Team Lead Role at Roots in Waterloo (Ottawa)
🏢 Roots
📍 Ottawa