Thank you for contacting the Government of Nunavut. Please do not send sensitive or personal information, including (but not limited to): social insurance numbers, birthdates, information of other people, or health information. Please only send a brief description of your issue or concern and how we can contact you. We will make sure the correct person contacts you if they need more information or if they can answer your question or concern. This employment opportunity is open to all applicants.

An eligibility list may be created to fill future vacancies.

Reporting to Senior Technical Specialist Lead within the IPS team, the Technical Specialist will be responsible for the administration, maintenance, monitoring and troubleshooting of GN production applications, programs and databases as well as Installation and testing of these applications, programs and databases, including upgrades, service packs, and patches done in a separate User Acceptance Testing (UAT) environment. The incumbent will provide Tier 2-3 support to Tier 1-2 Technicians, Regional Technicians and a variety of end user departments specifically in support of these GN production applications and programs. The incumbent will specifically deal with vendors and developers of these applications, programs and databases when needed for troubleshooting.

The following are some of the responsibilities of the Technical Specialist (Applications):

Install, administer, maintain, and monitor MS SQL Server, MySQL and Oracle and proprietary databases in the GN production and test network environments.

- Install and test upgrades to applications, programs and databases including service packs, patches, hot fixes and releases in a UAT test environment.
- Contribute to the postmortem analysis following any database or application problem or failure where they were involved.



This may lead to recommendations or adjustments to procedures to prevent future incidents.
- Provide Tier 2-3 support to Tier 1-2 technicians, Regional Technicians and a variety of end user departments specifically in support of these GN production applications and programs. This support could also include mentoring end users or Tier 1 technicians.
- Support remote communities, which may include phone support or using remote administration tools provided by the GN. Travel to communities to provide onsite support will be required from time to time.
- Deal with third party vendors and developers of applications, programs and databases used by the GN.

The knowledge, skills, and abilities required for this job are usually obtained through:
- Diploma in Informatics Technology or related field
- Five (5) years’ experience in a technical support capacity in a medium to large Windows Server network operations setting.
- Three (3) of these years must be specific to administering and supporting a variety of Microsoft SQL Server and Oracle databases
- Industry standard certifications from Microsoft, Oracle or equivalent corporations will be considered an asset; specifically, certification for databases will carry more preference.
- The Government of Nunavut practices the ITIL framework methodology, and ITIL certification will be considered an asset for this position

This is a Highly Sensitive Position and a satisfactory Criminal Record Check,



along with a clear Vulnerable Sector Check is required. The Official Languages of Nunavut are Inuktut, English and French. Applicants may submit their resume in any of the official languages of Nunavut. Fluency in more than one of Nunavut’s official languages would be considered an asset. Knowledge of Inuit communities, culture, land,Inuit Qaujimajatuqangit, Inuktut and experience working in a northern cross-cultural environment are also considered assets.

An eligibility list may be created to fill future vacancies.

- The Government of Nunavut is committed to creating a representative workforce; therefore, priority will be given to Nunavut Inuit who self-identify as being enrolled under the Nunavut Agreement in accordance with the Priority Hiring Policy.
- Government of Nunavut employees serving a probationary period must obtain and provide written authorization from the deputy head of their employing department. The authorization from the deputy head must accompany your application for your application to be considered.
- Possession of a criminal record may not disqualify candidates from being considered. An assessment of the criminal record will be measured against the scope and duties of the position. This is only a requirement for positions that require a satisfactory criminal record or vulnerable sector check.
- Applicants may submit their resume in any of the Official Languages of Nunavut.
- Only those candidates selected for an interview will be contacted.
- The onus is on candidates in receipt of foreign post-secondary education credentials to have their foreign credentials assessed through a recognized Canadian education institution. Failure to do so may result in the rejection of their application.

📌 Technical Specialist (Applications) (Iqaluit)
🏢 Government of Nunavut
📍 Iqaluit