Join Bell as a Business Technician I, specializing in network surveillance and customer service. Position yourself at the forefront of technology in a cooperative and innovative setting.
In this role within Bell’s Service Desk, you’ll engage in troubleshooting network equipment and maintaining peak performance for corporate clients. Your ability to manage service tickets and work under pressure will be crucial as you navigate a fast-paced technological landscape. This position is integral to delivering a seamless customer experience.
Key Responsibilities:
• Troubleshoot customer’s network equipment effectively
• Perform ticket management and customer updates
• Balance workload efficiently based on priorities
• Collaborate with various suppliers and partners
• Implement escalation procedures as needed
Requirements:
• College diploma in electronics or telecommunications
• Knowledge of CCNA and network services
• Fluent in English; French an asset
• Flexibility to work variable schedules
• Initiative and strong analytical skills under stress
Contribute to Bell's mission by using your technical skills to enhance customer connectivity and satisfaction.
#J-18808-Ljbffr

📌 Business Technician I at Bell (Mississauga)
🏢 Bell Canada
📍 Mississauga