We’re looking for a motivated individual to support our Tech Support Lead with day-to-day technical and administrative tasks.
You’ll help ensure our support operations run smoothly while contributing to a solid customer and brand experience.
Key Responsibilities
- Assist the Tech Support Lead in managing support ticket queues and prioritizing tasks
- Accurately document support interactions and resolutions
- Collaborate with the team to improve support processes and workflows
Qualifications
- Minimum 18 years old with a strong work ethic
- Proficient in Excel and Google Sheets
- Basic knowledge of CRM systems or help desk software is a plus