Region of Waterloo is seeking a Project Coordinator for Customer Experience (Transit) to lead the customer experience program within MobilityPLUS modernization. This 18-month temporary role supports GRT’s specialized transit services and focuses on the customer lifecycle, communications, and service improvements. The role requires collaboration with operations, customer service, and partners, translating changes into explicit, public-facing information and providing guidance to staff and vendors.
📌 Transit CX Project Coordinator (Hybrid) (Toronto)
🏢 Region of Waterloo
📍 Toronto
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