PDR Hail Team is a fast growing, innovative paintless dent repair company. Based in Calgary, we serve clients across the country, including leading insurance and automotive dealers, and are widely regarded as the industry leader. Our work environment is fast-paced and always evolving. We hire bright, ambitious minds looking for an opportunity to build a business and transform an industry as part of a dynamic, hardworking and fun team.
Receptionists/Administrators Required
Our company is looking for two full-time administrators. We are a paintless dent repair company that needs assistance with receptionist duties as follows:
- Greeting customers with positive energy
- Managing incoming calls and emails, promptly and accurately
- Schedule estimate/repair appointments ensuring proper time allocation
- Create and maintain customer files, both paper and digital
- Accurately process invoices and payments using POS system
- Booking rental cars as needed
- Assist with vehicle intake and release, including documenting vehicle condition and coordinating customer pick-up/drop-off
- Provide customers with appointment reminders, timelines and progress updates
- Move customer vehicles when required
- Ensure clean, organized and professional front office environment
- Following internal procedures to ensure consistency, accuracy and quality level of service
Skills required:
- Proficient with Windows-based computers and mobile devices (iPad/iPhone)
- Knowledge of Microsoft Word & Excel/Google Sheets
- Accurate record keeping and excellent organizational skills
- Be detail oriented and able to multitask well
- Exceptional phone etiquette and interpersonal skills
- Works well under pressure in a rapid-paced environment
- Team player
- Professional appearance
- Fluent in English and have excellent written and oral communication skills.
- Fluent in French an asset
- Knowledge of the auto body industry & previous reception experience is preferred
- MUST be able to travel/work outside of Calgary
- Valid Class 5 driver’s license required
Training will be provided. Your schedule would be Mon-Fri, possible weekends during peak period, hours TBD. We would encourage you to also drop off your resume in person to our office (4404 - 116 Ave SE, Calgary). Only qualified applicants will be contacted. YOU MUST BE ABLE TO START IMMEDIATELY