A Day in the Life of an Enterprise Agreement Sales Support Analyst at Esri Canada:
- Independently manage complex Enterprise Agreement (EA) activities, including review and validation of submissions, ensuring accuracy, consistency, and alignment with internal standards and requirements.
- Partner with sales teams to support the structuring and negotiation of EAs by providing analysis, financial modeling, and guidance on licensing and commercial considerations.
- Develop, maintain, and enhance EA tracking tools, dashboards, and reporting frameworks to provide actionable insights on pipeline, renewals, and agreement performance.
- Analyze EA data, including licensing utilization, financial summaries, and trends, to identify risks, opportunities, and recommendations that support sales decision-making.
- Act as a subject matter resource for EA processes, responding to inquiries and supporting onboarding and knowledge transfer for sales team members.
- Coordinate with internal stakeholders (e.g., Legal, Customer Operations, Finance) and external partners (e.g., Esri Inc.) to resolve complex issues related to EA submissions, fulfilment, and compliance.
- Identify and lead improvements to EA processes, documentation, and tools to enhance efficiency, accuracy, and scalability of sales operations.
- Support the development and maintenance of best practice documentation and contribute to standardization across EA-related activities.

What you bring to the team:
- Post-secondary degree or diploma in business administration,



commerce, finance, geography, information systems, or related field.
- An equivalent combination of education and relevant experience may be considered.
- Minimum 5 years of relevant experience in sales operations, contract management, sales support, or a related role.
- Advanced proficiency in Microsoft Excel, including complex data analysis, financial modeling, and reporting.
- Strong working knowledge of CRM systems, with hands-on experience using Salesforce for data management, reporting, and sales process support.
- Proven ability to work independently with a high level of accountability, managing competing priorities and delivering results within defined timelines.
- Demonstrated ability to produce accurate, high-quality work under time constraints, with strong attention to detail.
- Solid analytical and problem-solving skills, with the ability to interpret complex licensing, financial, and contractual information and translate it into actionable insights.
- Proven ability to communicate effectively in both written and verbal formats, including explaining complex concepts to diverse audiences.
- Demonstrated ability to collaborate with cross-functional stakeholders and influence outcomes within a defined scope of responsibility.
- Strong organizational skills with the ability to plan, prioritize, and coordinate multiple activities and projects.
- Bilingual proficiency (English / French) is considered an asset.

📌 Enterprise Agreement Sales Support Analyst, Bids & Proposals (Toronto)
🏢 Esri Canada
📍 Toronto