1 Queen Cushman & Wakefield Patrol - Full time Dispatch

Position: Dispatcher

Site: One Queen Street East

Status: Full Time

Hours: Continental Rotating 0700-1900/1900-0700

Pay Rate: $20.49 /hr

Posting Date: September 8th, 2026

Internal Closing Date: September 15th, 2026

External Closing Date: September 20th 2026

Site Description: One Queen Street East is a 503,000-square-foot landmark offering modern amenities and premium office space in a prime Yonge and Queen location.

Job Duties and Responsibilities:

- Ensure staff are following the assigned patrol schedule;
- Provide clear and concise communication to security staff;
- Record all information in a detailed and factual manner;
- Follow communication guidelines issued by the client, such as prompt notification of incidents; using correct notification groups, and providing information that is detailed and factual;
- Be familiar with all Cushman & Wakefield and CPPIB Standard Operating Procedures and Emergency Procedures;
- Have very solid communication and customer service skills;
- Write detailed, factual, and concise incident reports;

Technical Requirements:

- Good working knowledge of MS Word, Excel, PowerPoint, Microsoft Outlook;
- Knowledge of security technology (i.e. CCTV, Access Control, Fire Alarm, Intrusion, and Incident Management and other security-related systems);
- Knowledge and understanding of applicable federal, provincial,



and municipal legislation and regulations in the area of security.

Interpersonal Requirements:

- Excellent written and verbal communication skills;
- Strong command of the English language.
- Strong analytical, problem-solving, and decision-making skills;
- Strong organizational, prioritization, and time management skills;
- Ability to work in a challenging, fast-paced, multi-tasked environment;
- Flexible and adaptable in dealing with a diversity of situations and people;
- Ability to work efficiently under stress; Team player.

Qualifications:

- Must demonstrate a high degree of professionalism
- Must have at least 1 year of prior security experience
- Experience in security is considered an asset
- Must have strong verbal and written communication skills
- Must have a strong command and fluency in the English language
- Must be able to work in a fast-paced, dynamic environment both indoors and outdoors as required.
- Must be able to handle stress and pressure and make a sound decision under duress
- Must be comfortable working in a busy, highly populated area
- Must demonstrate high attention to detail / observational awareness
- Must demonstrate strong interpersonal skills and emotional intelligence
- Legally authorized to work in Canada
- Enjoy financial flexibility with on–demand, daily pay

📌 1 Queen Cushman & Wakefield Patrol - Full-Time Dispatch (Toronto)
🏢 Paladin Security
📍 Toronto