- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
EXPERIENCE
2 years to less than 3 years
ON SITE
Work must be completed at the physical location. There is no option to work remotely.
WORK SETTING
- Hotel, motel, resort
RESPONSIBILITIES
TASKS
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Organize and maintain inventory
ADDITIONAL INFORMATION
WORK CONDITIONS AND PHYSICAL CAPABILITIES
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Large workload
PERSONAL SUITABILITY
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
BENEFITS
HEALTH BENEFITS
- Dental plan
- Health care plan
- Vision care advantages