Join Contemporary Coachwork South as a full-time Customer Service Representative in Calgary, AB. Focus on managing repair appointments and customer inquiries in a dynamic setting. In this role, you will engage with customers by scheduling vehicle repairs, processing warranty claims, and educating them on the insurance and repair processes.

Ideal candidates will possess robust communication and problem-solving skills while thriving in a busy environment. Your contributions will ensure a smooth experience for customers from appointment scheduling to vehicle delivery. Key Responsibilities:

- Create and submit warranty claims for approval
- Schedule customer vehicles for repairs
- Document collision vehicles with photos and work orders
- Assist customers with inquiries related to repairs
- Provide consistent updates on repair status during service

Requirements:

- College diploma or relevant experience of two years
- Mandarin or Cantonese language skills a plus
- Proficiency with Microsoft Office and repair software
- Excellent customer service and problem-solving capabilities
- Experience in body shop or auto claims preferred

Use your skills to deliver exceptional customer experiences at Contemporary Coachwork South in Calgary.

📌 Automotive Customer Service Role in Calgary
🏢 Autocanad
📍 Calgary