Department: Retail Stores Location: Mapleview Centre, ON Workplace Type: On-site Job Type: Full-time, Permanent

Salary: $43,000 - $45,000 OPENING: Fall 2026 THE TEAM

Founded in 1981, JD Sports has grown from a single store in the UK into a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands, with a growing presence across Canada. At JD Sports Canada, our teams are united by a shared passion for sport, music, fashion, and the culture that connects them.

We’re committed to building diverse, inclusive, and high-performing teams who bring energy, individuality, and a genuine passion for our brands to everything they do. Our people are at the heart of the JD experience, from delivering exceptional customer service to creating premium store environments that bring the world’s most authentic brands to life.

THE ROLE

As Back of House Manager, you will own all activity happening in the BOH. This includes managing inbound deliveries, preparing outbound transfers, leading a team, and ensuring inventory accuracy & efficiency per company standards. This is key role within the store’s leadership team, which reports to the store manager plus a dotted line to JD Canada BOH Manager (Support Office).

Your experience making quick decisions, and the ability to pivot with ever changing business needs will be tested daily! The ideal candidate will have a high sense of urgency, be self driven; motivated, have a keen eye for detail and accuracy.

Duties/Responsibilities:

- Lead day-to-day operations of the stockroom (BOH). Ensure accurate labeling, logical placement, and maintaining general order & cleanliness of the BOH.
- Managing daily e-commerce fulfillment, which consists of picking, packing and shipping orders direct to our customers.
- Communicate daily with customer service, support office leaders, and other stores via slack,



email or other channels.
- Decrease store shrinkage by researching inventory discrepancies and problem-solving issues to ensure optimal inventory levels & sales.
- Oversea store supplies, ensuring the retail store has everything it needs for daily/weekly operation.
- Lead by example while providing a positive and inclusive work setting for the entire team.
- Encourage and foster personal progression throughout the staff team.
- As part of the management team, you will be responsible to fully understand; work within company guidelines, policies and procedures. Helping with onboarding and training of new starters.

- Maintain an awareness of all product knowledge, and current or upcoming product / trends.

Required Skills, Experience, and Behaviors:

- 3+ years stockroom and/or distribution center experience
- 2+ years people management experience
- Excellent verbal and written communication skills.
- Strong attention to detail and task oriented.

- Must have a high sense of urgency. Being both proactive and organized.
- Full time availability – standard daily starts as early 8am, including late nights, weekends, and holidays in line with changing business needs.

- Proven experience supervising, training and developing team members.
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis.
- High level of ethics, values, integrity, and trust.

- Openness to feedback and willingness to develop.




- Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes.

Bonus Points for...

- Being passionate and knowledgeable about streetwear and sneaker culture.
- G-Suite, experience with Gmail, Google Docs, Sheets is an asset.
- Experience with Jesta POS, Shopify and Slack platform is an asset.

What We Offer

- Competitive hourly pay
- Staff discount across product ranges
- Performance-driven culture with growth opportunities
- Training and development in both sales and operations

- Opportunity to progress within a fast-growing retail environment

- Extended health, dental, vision, professional services (RMT, Chiropractor, Physiotherapist, etc.) coverage (For Full-Time employees)

Our Values

- Entrepreneurial
- Competitive
- Responsibility
- Integrity

We believe in extending our entrepreneurial and competitive spirit beyond financial performance to making the world around us a better place.

We always strive to do the right thing for our colleagues, our customers, and our communities.

Equal Opportunity

At JD Sports Canada, we believe our strength comes from the diversity of our people, perspectives, and experiences.

We are committed to creating an inclusive, equitable, and accessible workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. As an equal opportunity employer, we welcome applications from all qualified candidates and are committed to ensuring a fair and inclusive recruitment process.

If you require an accommodation at any stage of the hiring process, please let us know—we are happy to work with you to ensure you have the support you need to participate fully.

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