Make a meaningful impact as a Bilingual Citizen Services Officer, helping Canadians with your communication and client-focused skills in both English and French. This dynamic role emphasizes your commitment to service and community engagement. As a bilingual officer, you will directly assist Canadian clients, using your judgement and information gathering skills to provide essential guidance on programs and services.

You will engage through electronic channels, conduct assessments, and ensure client identity verification, all while maintaining a client-centric approach. Key Responsibilities:

- Answer questions on programs and services in English and French
- Conduct assessments to determine service offerings
- Assist clients with electronic service channels
- Verify client identity and process related documentation
- Offer outreach to remote locations when necessary Requirements:
- Bilingual in English and French
- Solid communication skills with a client focus
- Experience in high-volume, fast-paced environments
- Ability to administer oaths and handle legal documents
- Judgement skills for assessing client needs Utilize your exceptional communication abilities to support Canadians effectively in this important role.

📌 Bilingual Citizen Services Officer Role (Ontario)
🏢 Employment North
📍 Ontario