Join Mintz Global as a Bilingual Screening Agent, meticulously processing verifications while ensuring compliance with established protocols. Leverage your bilingual skills in both Quebec-French and Ontario-English to maintain service excellence. As a Screening Agent, you will report to the Manager of Verifications.

The role requires executing detailed verifications, maintaining confidentiality, and supporting client needs through organized communication. You will thrive in a fast-paced setting, managing tasks efficiently and ensuring all services meet company standards. Key Responsibilities:

- Execute verification work using the latest tools
- Acquire necessary consent documents for verifications
- Conduct timely responses to customer inquiries




- Make outbound and answer inbound calls for verifications
- Collaborate with team members to ensure quality service

Requirements:

- High school diploma or equivalent required
- Minimum one year of customer service experience
- Bilingual in Quebec-French and Ontario-English
- Proficient in Microsoft Office Suite
- Strong attention to detail and organizational skills

Become a crucial part of Mintz Global, ensuring thorough screening processes and clients' satisfaction with your communication expertise.

📌 Bilingual Screening Agent Mintz Global (Montreal)
🏢 Mintz Global Screening
📍 Montreal