As a Bilingual, Sponsor Support Specialist , you’ll help drive our business results by serving as a trusted reporting expert for plan sponsors, intermediaries, consulting actuaries, client auditors, and internal partners. You’ll provide guidance on Annual Information Return (AIR), Financial Statement (FS), and other regulatory and client reporting requirements for registered pension plans (DC, DB, IPP, etc.) You’ll deliver exceptional client experience by consistently meeting quality and service standards, supporting key results for the line of business. Prepare and process AIR/FS and other regulatory/client reports for registered pension plans (DC, DB, IPP, etc.) Ensure reports are completed accurately and on time in line with audit & control standards, legislation, regulatory requirements, internal policies, and service level agreements.

Provide expert guidance and responsive support to plan sponsors, intermediaries, consulting actuaries, client auditors, government authorities, and internal partners regarding reporting requirements and deliverables. Analyze and validate data supporting AIR/FS reporting, identify issues or control weaknesses, and recommend/implement mitigations to reduce operational and financial risk. Support daily workflow coordination and contribute to continuous improvement initiatives to enhance service levels, productivity, and cost efficiency; Fully bilingual (French/English); The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.





Knowledge of registered pension plan and group savings administration (DC, DB, IPP, etc.). Proficiency with Group Savings & Retirement applications/systems (e.g., SLX and/or MPS) and Microsoft Office (especially Word and Excel). We’ll recognize and support you in a versatile environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. 45,900.00 CAD - $76,500.00 CAD El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process.

For more information, please refer to our personal information collection statement ( . #

📌 Bilingual Sponsor Support Specialist (Montreal)
🏢 Manulife
📍 Montreal