Elevate your career with BMO Financial Group as an Assistant Manager in Customer Shared Services. Lead daily operations in payments and transaction processing while fostering stakeholder relationships. This position requires 3 to 5 years of relevant experience and a post-secondary degree.

You will oversee administrative activities, respond to customer inquiries, and ensure service level agreements are met. The role requires effective collaboration with stakeholders to enhance workflows and achieve business objectives. Key Responsibilities:

- Coordinate team workflow and monitor performance
- Provide solutions to business inquiries and issues
- Execute payments and transaction processing accurately
- Collaborate on strategic initiatives with stakeholders
- Train and support junior team members

Requirements:

- 3-5 years of relevant experience
- In-depth knowledge of systems and technology
- Strong analytical and problem-solving skills
- Excellent verbal and written communication capabilities
- Ability to multi-task effectively in energetic environments

Join BMO Financial Group to make a meaningful impact in customer experience and operational excellence.

📌 BMO Financial Group Assistant Manager (Montreal)
🏢 BMO
📍 Montreal