Business Analyst, IAM Governance/Location: Toronto, Ontario (Partial Remote) We are seeking a Business Analyst to join a team focused on Identity & Access Governance (IAG), compliance, and reporting. This role acts as a bridge between business stakeholders and development teams, supporting the team’s platform for identity, entitlement, and access controls. The focus is on backlog governance, improving Agile/Scrum practices, stakeholder management, and delivering insightful reporting within the Identity Governance and Administration (IGA) space.

Own and govern the business-as-usual (BAU) backlog, including intake, prioritization, tracking, and reporting. Translate validated business needs into clear, testable Jira stories with defined acceptance criteria.

Facilitate

Agile ceremonies, including backlog grooming and refinement sessions, to ensure work is sprint-ready. Act as a liaison between business stakeholders, service owners, product owners, and development teams. Manage audit and control-related requests, coordinating responses with internal and external teams.

Develop and maintain dashboards and reporting on backlog health, throughput, readiness, and governance metrics. Proactively identify opportunities to improve IGA processes and backlog governance practices. Support modernization,



continuous improvement efforts, and risk management reporting.

Experience: 3-7 years of experience in a role such as Business Systems Analyst, Business Analyst, or Information Security Analyst.

Technical Skills: Knowledge of Identity & Access Management (IAM) or Identity Governance & Administration (IGA).

Experience with Jira backlog management and Agile/Scrum methodologies.

Experience with demand lifecycle governance and stakeholder management.

Experience supporting audit, compliance, or regulatory initiatives.

Experience with ServiceNow.

Experience with Workday. Exposure to infrastructure access controls.

Everforth

Apex is a world-class IT services company that serves thousands of clients across the globe.

We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Everforth Apex Benefits Overview: In terms of career development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. #

📌 Business Analyst, IAM Governance (Toronto)
🏢 Apex Systems
📍 Toronto