At the Calgary Drop-In and Rehab Centre (the DI), we’re looking for passionate, community‑minded people who know that kindness can change lives. Whether you’re helping guests find housing, supporting their recovery journey, or keeping our operations running strong, your work here truly matters.

The Calgary

Drop-In and Rehab Centre (the DI) is a low‑barrier, housing‑focused organization serving some of Calgary’s most vulnerable community members. We believe everyone deserves dignity, safety, and the opportunity to thrive. Every day, our team meets people where they’re at — offering basic needs, compassion, and connection while helping them move toward stable, permanent housing.

Our work is guided by the principles of housing first, trauma‑informed care, harm reduction, and recovery‑oriented practice.

Position Title: Primary Care Paramedic Reports To: Health & Recovery Services Leadership Employment Type: Casual Schedule: As Relief staff, you will help support staffing coverage for vacations, sick leave, and other absences. Relief shifts are assigned on an as‑needed basis, offering flexibility while supporting the needs of the organization.

Urban Response is made up of two core programs: the Episodic Medical Care Clinic (EMCC or the Clinic) and Rapid Response Team (RRT). Together, these services provide timely, accessible, and person‑centered healthcare to guests facing barriers to mainstream health services. EMCC is a nurse‑led clinic that offers a wide range of episodic health services, including wound care, Sexually Transmitted and Blood‑Borne Infections (STBBI) testing and treatment, medication support, phlebotomy, assessments, mental health supports, health education and system navigation.

RRT is staffed by nurses and paramedics who respond to medical emergencies in the Emergency Shelter – emergencies most commonly being drug poisonings. The RRT team provides on‑site assessment and intervention, monitoring guests until they either stabilize or require transfer to acute care. Make a meaningful impact on the health and wellbeing of DI clients by delivering skilled, compassionate primary care paramedic services,



exercising clinical judgment and practicing to the full scope of individual competence in alignment with Alberta College of Paramedics standards and DI policies.

Working collaboratively with Health & Recovery Services leadership, this role helps ensure safe, responsive, and compassionate care that supports positive health outcomes for individuals served by the DI. Foster a welcoming and inclusive environment by delivering culturally responsive, trauma‑informed, client‑centered support that recognizes the impacts of privilege, power, and systemic barriers to promote equitable and meaningful client outcomes. Drive positive client health outcomes by conducting comprehensive assessments, developing and adapting individualized care plans, and delivering proactive follow‑up care.

Through disease management, health promotion, and continuous quality improvement initiatives, this role helps enhance the effectiveness, accessibility, and overall quality of care provided to DI clients. Support excellence in client care and service delivery by maintaining accurate, timely, and comprehensive documentation in organizational databases, including the DI Guestbook, Electronic Medical Records (EMR), and referral systems, ensuring compliance with DI policies, professional standards, and best practices in healthcare documentation. Contribute to a collaborative and client‑focused environment by supporting frontline operations, delivering engaging health education on preventative care and wellness, and building strong relationships across DI teams to strengthen communication, enhance cross‑program collaboration, and improve client outcomes.

If you’re passionate about helping others and share our values, we want to hear from you. Completion of an accredited Primary Care Paramedic program.



Strong knowledge and understanding of the epidemiology of addiction, homelessness, mental health and acute medical concerns, and able to maintain active learning on emerging evidence and best practices.

Computer skills including familiarity with word processing, electronic medical records (EMRs), and Internet. 1-2 years of paramedic experience is an asset, preferably within the addictions and mental health field, and/or the homeless servicing system of care. ~ Lived experience an asset but not a requirement. Resourcefulness and knowledge of community resources and social support systems. That’s why we prioritize staff wellbeing through training, peer and supervisory support, debriefing opportunities, and a solid culture of teamwork.

Some roles may also involve occasional exposure to medical distress or bodily fluids, and safety protocols and resources are always in place to support you. Comprehensive health and dental benefits Paid vacation, sick, and wellness days Employee & Family Assistance Program (Homewood EFAP) Life and AD&D; insurance Ongoing training and professional development opportunities Joining the DI means joining a community that believes in people and their capacity, resilience, and worth. Collaborate with dedicated professionals and community partners Be part of an organization that encourages growth, wellbeing, and innovation You’ll play a key role in supporting an integrated, person‑centered approach that promotes wellbeing, dignity, and connection for every individual we serve.

At the Calgary Drop‑In Centre (the DI), our team members help create safe, inclusive, and trauma‑informed spaces where people can access the support they need to move toward stability and housing. In every interaction, you’ll contribute to high‑quality, compassionate service that reflects the shared mission, vision, and values of the DI. Inclusion & Accessibility At the Calgary Drop‑In Centre (the DI), we believe inclusion, compassion, and respect make us stronger as an organization and as a community.

We are an equal opportunity employer committed to building a workplace that reflects the diversity of the people we serve.

📌 Casual - Primary Care Paramedic (Calgary)
🏢 Calgarydropin
📍 Calgary