Nature of the Work & Responsibilities

NATURE OF THE WORK:

The principal and customary work of the employee in this employment class consists in performing a set of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to activities in this area. Specifically, the individual will be supporting regular credit pre-university activities and CECS reception.

CECS responsibilities will also include evening credit division, AEC, non-credit, corporate training, and other dossiers.

RESPONSIBILITIES:

Administrative support responsibilities:

o Prepare and update hiring and contract documentation o Liaise with departments, Human Resources and Finance about teacher absences, substitutions, contracts, etc.

o Post information and class cancellation notifications o Support the preparation, distribution, and processing of confidential teacher evaluations o Assist with the coordination of make-up exams o Distribute information to students and teachers

Reception responsibilities:

o Member of the reception workgroup o Greet, screen and direct general public, corporate clients, students, and faculty to the appropriate person/information o Respond efficiently and effectively to inquiries about CECS course offerings (by phone or in-person)

o Assist in admission and course registration, including payment collection, interview scheduling, testing, etc.

- Perform other related tasks as required

Qualifications & Conditions

QUALIFICATIONS:





To have a diploma of vocational studies (DEP) with appropriate specialty or a secondary school diploma (DES) or a diploma or attestation of studies, which is recognized as equivalent by the competent authority and at least one (1) year of pertinent experience.

CONDITIONS:

- Intermediate Microsoft Excel and Word skills (testing will be required)
- Advanced English communication skills, written and spoken (testing may be required)
- Advanced knowledge of French, spoken (testing may be required)
- Intermediate knowledge of French, written (testing may be required)
- Solid customer service skills
- Ability to multi-task and handle a high volume of activity
- Excellent interpersonal & organizational skills
- Ability to work in a team setting as well as independently, to problem-solve and exercise sound judgement.

Additional Job Application Details Include a cover letter with your application addressed to Laura Smith.

Please note that internal applicants within this category of employment have priority for all positions. We thank all applicants for their interest in Dawson College, but only those selected for an interview will be contacted.

Dawson College adheres to an equal access employment program and, as such, encourages women, Indigenous peoples, visible and ethnic minorities, and persons with disabilities to apply. Dawson College is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

📌 CAdministrative Support Agent Class I (Montreal)
🏢 Dawson College
📍 Montreal