Client Experience Coordinator (Toronto)

Client Experience Coordinator (Toronto)

11 Sep
|
Swadron Associates
|
Toronto

11 Sep

Swadron Associates

Toronto

Job post summary

Date posted: September 9, 2026

Pay: CA$40,000.00 - CA$48,000.00 per year, commensurate with experience

:

We are seeking a Client Experience Coordinator to join our team!

Responsibilities

- Greeting clients and visitors
- Answering and directing calls
- Collecting, opening and distributing deliveries and mail
- Screening potential clients and handling re-referrals
- Opening and closing files, processing client documents
- Scheduling client and office meetings
- Coordinating mediations
- Billing clients and following up with receivables
- Light tidying of meeting rooms
- Helping with law clerk tasks and lawyer support

Qualifications:
- Previous retail, hospitality or other customer-facing experience
- Interest in law and social justice
- Ability to build rapport with clients
- Ability to prioritize and multi-task
- Excellent written and verbal communication skills
- Proficiency in Microsoft Suite,



Adobe Acrobat and SharePoint
- Familiarity with Clio Manage is an asset but not required

Job Type: Full time

Benefits

- Dental care
- Extended health care and life insurance

Schedule: 9 am to 5 pm Monday to Friday

Education

- Secondary School diploma (required)
- Post-Secondary degree or diploma (preferred)

Experience: 2 years (required) Work Location: In person near Yonge and Bloor in Toronto

Application deadline: 2026-09-23

Expected start date: 2026-10-19

Job Type: Full-time

Pay: $40,000.00-$48,000.00 per year

Benefits

- Dental care
- Extended health care
- Life insurance

Education:
- Secondary School (required)

Experience:
- Customer service: 1 year (required)

Work Location: In person

📌 Client Experience Coordinator (Toronto)
🏢 Swadron Associates
📍 Toronto

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